LOWCIS 1.17

Ensure a support role has been created for AWS Support access

AWS provides a managed policy (AWSSupportAccess) that grants permissions to troubleshoot and resolve issues with AWS Support. Creating a dedicated role for this purpose follows least privilege.

Security Impact

Without a proper support role, troubleshooting may require using overly privileged accounts.

How to Remediate

Create an IAM role with the AWSSupportAccess managed policy. Assign this role to authorized support personnel only.

Affected Resources

AWS::IAM::Role

Compliance Frameworks

CIS AWS v1.5.0CIS AWS v2.0

How TigerGate Helps

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Check Details

Check ID
aws-iam-17
Service
Identity and Access Management (IAM)
Category
Support Access
Severity
LOW
CIS Benchmark
1.17

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