LOW

Ensure Systems Manager OpsCenter is used for operational issue management

OpsCenter aggregates operational issues (OpsItems) from CloudWatch, EventBridge, and other sources for centralized management.

Security Impact

Without centralized operational issue tracking, problems slip through cracks and resolution times increase.

How to Remediate

Enable OpsCenter. Configure automatic OpsItem creation from CloudWatch alarms and Security Hub findings. Establish runbooks.

Affected Resources

AWS::SSM::OpsItem

Compliance Frameworks

Operational ExcellenceITIL

How TigerGate Helps

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  • Compliance Evidence

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  • Drift Detection

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Check Details

Check ID
aws-ssm-12
Service
AWS Systems Manager
Category
Operational Excellence
Severity
LOW

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